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Deter threats before they happen with intelligent, proactive video monitoring.
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Frequently Ask Questions
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Will I need to rewire my entire building?
No. You can keep your existing coaxial cables for the analog cameras, and run new CAT5e/CAT6 cables only for the new IP cameras.
You can also use Ethernet-over-Coax adapters to reuse existing coaxial cabling for IP cameras, saving labor costs.
Can I view my surveillance cameras on my smartphone?
Yes, our modern IP and Hybrid systems support remote viewing through dedicated apps, allowing you to see live footage and recorded video on iOS or Android devices.
Can I really use old analog cameras with new IP cameras?
Yes! A Hybrid XVR (Extended Video Recorder) allows you to use both technologies on a single recorder and view them all on one app.
How do I manage both systems?
Modern hybrid systems use a single interface, like the Hik-Connect App, which allows you to view live feeds from all cameras on your smartphone.
How do I manage both systems?
Modern hybrid systems use a single interface, like the Hik-Connect App, which allows you to view live feeds from all cameras on your smartphone.
Can I view my surveillance cameras on my smartphone?
Modern hybrid systems use a single interface, like the Hik-Connect App, which allows you to view live feeds from all cameras on your smartphone.
How do I choose the right computer system for my needs?
For general office work, 16GB RAM is the 2026 sweet spot.
For gaming or AI applications, focus on a dedicated high-end GPU.
For daily use like browsing, a 16GB RAM model ensures smooth multitasking.
Are your laptops upgradable?
Many laptops now feature soldered RAM, reducing future upgradability.
We clearly mark models where RAM and SSD are replaceable or upgradable to extend the lifespan of your machine.
What is the warranty period for your products?
All new computer systems come with a standard 1-year or 2-year warranty (see product details), with options for extended service plans.
What should I do if my item arrives damaged?
Please contact our support team within 7 days of receipt to report any damage, ensuring you keep the original packaging.
Do you offer post-purchase support?
Yes, we offer online troubleshooting guides and technical support via chat and email to assist with system setup.
What is the difference between a DVR and an NVR?
DVR (Digital Video Recorder): Used for analog cameras; it processes the video data.
NVR (Network Video Recorder): Used for IP cameras; it stores video that has already been processed by the camera.
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